Shipping Address:
12424 York Road Unit B
North Royalton,Ohio 44133-1250

By email:
Mailing Address:
Slydo Cement Tools
P.O. Box 30236
Cleveland,Ohio 44130

By phone:
216-374-3557 (between 8 a.m. and 6 p.m. EST)

Shipping: Our goal is to ship as quickly as possible. Standard ground order will ship 1-2 business days, subject to payment verification. Business Days do not include weekends or U.S Holidays. Shipping and handling fees depend upon the number of items ordered and method of delivery that is selected.Domestic standard shipments are processed through UPS, FEDEX or USPS. Due to size or weight, some items may not be available to order from our on-line store. Please contact Slydo Cement Tools (Monday -Friday 8AM-5Pm EST).

Refund, Returns and Cancellation Policies:

Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store. RETURNS: Slydo Cement Tools stand by our product and guarantee 100% customer satisfaction. Warranty- Slydo Tools are warranted to be free from defective materials and workmanship.Our liability under all warranties,express or implied,shall be limited to the replacement or repair of defective products. RETURNS: If for any reason, you are not completely satisfied with your purchase, you may return it in new condition. Under no circumstances can be used product returned.Slydo Cement Tools will give you a full refund for the purchased price of the item by your original method of payment when possible. Otherwise a check will be issued. Please allow up to 20 calendar days from day you return your package for your return to be credited.

PLEASE NOTE: Products shall not be returned without advance authorization from Slydo Cement Tools.

Refunds will include product and tax amount only. In the event that an incorrect item was shipped or if products were flawed or damage in transit, we will also include the shipping charges in your refund.